Privacy Policy: New England Mini Split Installers
Effective Date: December 6, 2025
1. Introduction
NE Mini Split Installers (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your personal information when you use our lead forms on Google, Facebook, Instagram, or any similar or related services, primarily for the purpose of inquiring about or receiving our heating and cooling installation and maintenance services.
2. Information We Collect
We only collect the personal information necessary to provide you with service quotes, installation, maintenance, and related services, and for marketing related to our business.
The information we collect via our Google Lead Forms or Facebook Lead Forms, or via lead forms from other similar sources, may include:
• Contact Information: your full name, your email address, your phone number, and your address or physical location.
• Service Information: a description of the services you need (e.g., mini split installation, maintenance request).
• Provider Information: data automatically provided by Google or Meta (Facebook/Instagram) when you interact with our forms, such as your user ID or other information necessary to pre-fill the form.
3. How We Use Your Information
We use the collected information for the following specific purposes:
• Service Fulfillment: to contact you, understand your service needs, prepare a quote, and/or schedule installation or maintenance services.
• Customer Support: to respond to your inquiries and provide customer service.
• Marketing: to send you information about our services, promotions, and special offers related to heating and cooling systems. You can opt-out of these communications at any time.
4. How and With Whom We Share Your Information
Your privacy is important to us. We do not sell your personal information to third parties.
We share your personal information only with our sister company under common ownership:
| Shared With | Purpose of Sharing |
| NH Generator Installers | To allow our sister company to contact you regarding related services they offer, specifically standby generator installation and maintenance, which may complement your heating and cooling system needs. |
We may also disclose your information if required to do so by law or in response to a valid request by public authorities (e.g., a court order or government agency).
5. Data Security
We implement reasonable security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We store lead data securely in our internal systems.
6. Your Rights
You have the right to:
• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct any inaccurate or incomplete data we hold about you.
• Deletion: Request that we delete your personal data (subject to certain legal exceptions).
• Opt-Out: Opt-out of receiving marketing communications from us at any time by contacting us directly.
7. Contact Us
If you have questions or comments about this Privacy Policy, your personal information, or our data practices, please contact us at:
NE Mini Split Installers
Email: info@neminisplits.com
Phone: (603) 856-7598